In order to be able to offer you the best possible and quick support, we have automated some processes for you. If you have any questions about growing, you may find the right answer in our FAQ . Otherwise, please select one of the following areas:
Unfortunately, for accounting reasons, it is not possible to change an order that has already been paid for.
Please click here: Cancel order / revocation
As soon as your package has been picked up by our shipping partner (DHL or UPS), you will receive an email with tracking information. After a day you will usually find the estimated delivery date under the tracking link. A further email will then be sent on the day of delivery and at the time of delivery.
Note: For privacy reasons, we cannot make any changes to the delivery of your order for you. However, shipping partners now offer many options for this, for example to change the delivery day, etc.
DHL shipment tracking: Link
UPS shipment tracking: link
Please click here: Complaint or return
Do you have questions about our range or other questions about seeds, sprouts and Microgreen ? Take a look at our FAQs and blog posts , maybe you can already find your answer there?
If you didn't find what you were looking for, please feel free to contact us here.
