Dear Microgreen customer, in order to provide you with the best and fastest support possible, we have automated some processes for you. Please select one of the following areas:
Unfortunately, for accounting reasons, it is not possible to change an order that has already been paid for.
Please click here: Cancel order / Revocation
As soon as your package has been picked up by our shipping partner (DHL or UPS), you will receive an email with tracking information. After one day, you will usually find the estimated delivery date under the tracking link. Another email will be sent on the day of delivery and at the time of delivery.
Note: For data protection reasons, we cannot make any changes to the delivery of your order. However, the shipping partners now offer many options for this, for example, to change the delivery day, etc.
DHL shipment tracking: Link
Tracking UPS: Link
Please click here: Complaint or return
Do you have questions about our range or other questions about seeds, sprouts and microgreens? Take a look at our FAQs and blog posts, maybe you'll find your answer there?
If you have not found what you are looking for, please contact us here.
