Table of contents:
1. scope of application
2. Offers and service descriptions
3. Order process and conclusion of contract
4. Prices and shipping costs
5. Delivery, availability of goods
6. Terms of payment
7. Retention of title
8. Warranty and guarantee
9. Liability
10. Storage of the contract text
11. Prohibition of assignment
12. Place of jurisdiction, applicable law, contractual language
13. Formal requirements
14. Effectiveness
1 Scope
1.1 The following General Terms and Conditions in the version valid at the time of the order shall apply exclusively to the business relationship between Keimgrün GmbH, owner: Manuel Voigt and Christian Zinke, Lindenweg 16, 35638 Leun (hereinafter "Seller") and the customer (hereinafter "Customer").
1.2 Deviating terms and conditions, conflicting or supplementary terms and conditions of the Customer shall not be recognised unless the Seller expressly agrees to their validity.
2. offers and service descriptions
2.1 The responsibility for articles, motifs and the design of the webshop lies with the seller.
2.2 The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to place an order. All offers are subject to change. Performance descriptions in catalogues and on the Seller's websites do not have the character of an assurance or guarantee.
2.3 All offers are valid "while stocks last", unless otherwise stated with the products. Apart from that, errors are excepted.
3. Bestellvorgang und Vertragsabschluss
3.1. Der Kunde kann aus dem Sortiment des Verkäufers Produkte unverbindlich auswählen und diese über die Schaltfläche „In den Warenkorb“ in einem so genannten Warenkorb sammeln. Innerhalb des Warenkorbes kann die Produktauswahl verändert, z.B. gelöscht werden. Anschließend kann der Kunde innerhalb des Warenkorbs über die Schaltfläche „Weiter zur Kasse“ zum Abschluss des Bestellvorgangs schreiten.
3.2. Über die Schaltfläche „Zahlungspflichtig bestellen“ gibt der Kunde einen verbindlichen Antrag zum Kauf der im Warenkorb befindlichen Waren ab. Vor Abschicken der Bestellung kann der Kunde die Daten jederzeit ändern und einsehen sowie mithilfe der Browserfunktion „zurück“ zum Warenkorb zurückgehen oder den Bestellvorgang insgesamt abbrechen. Notwendige Angaben sind mit einem Sternchen (*) gekennzeichnet.
3.3. Der Verkäufer schickt daraufhin dem Kunden eine automatische Empfangsbestätigung per E-Mail zu, in welcher die Bestellung des Kunden nochmals aufgeführt wird und die der Kunde über die Funktion „Drucken“ ausdrucken kann (Bestellbestätigung). Die automatische Empfangsbestätigung dokumentiert lediglich, dass die Bestellung des Kunden beim Verkäufer eingegangen ist und stellt keine Annahme des Antrags dar. Der Kaufvertrag kommt erst dann zustande, wenn der Verkäufer das bestellte Produkt innerhalb von 2 Tagen an den Kunden versendet, übergeben oder den Versand an den Kunden innerhalb von 2 Tagen mit einer zweiten E-Mail, ausdrücklicher Auftragsbestätigung oder Zusendung der Rechnung bestätigt hat.
3.4. Sollte der Verkäufer eine Vorkassezahlung ermöglichen, kommt der Vertrag mit der Bereitstellung der Bankdaten und Zahlungsaufforderung zustande. Wenn die Zahlung trotz Fälligkeit auch nach erneuter Aufforderung nicht bis zu einem Zeitpunkt von 10 Kalendertagen nach Absendung der Bestellbestätigung beim Verkäufer eingegangen ist, tritt der Verkäufer vom Vertrag zurück mit der Folge, dass die Bestellung hinfällig ist und den Verkäufer keine Lieferpflicht trifft. Die Bestellung ist dann für den Käufer und Verkäufer ohne weitere Folgen erledigt. Eine Reservierung des Artikels bei Vorkassezahlungen erfolgt daher längstens für 10 Kalendertage.
3.5. Bei der Vertragserfüllung behält sich der Verkäufer ausdrücklich Abweichungen gegenüber den Beschreibungen, Darstellungen und Angaben in elektronischen Unterlagen, Flyern, Katalogen oder sonstigen schriftlichen Unterlagen hinsichtlich Farbe, Maße, Gewicht, Design und weiterer ähnlicher Merkmale vor, wenn diese für den Kunden als zumutbar anzusehen sind. Unter zumutbar versteht der Verkäufer handelsübliche Schwankungen durch technische Produktionsabläufe, wie zum Beispiel: kleinere Abweichungen beim Gewicht (<3g), Abweichungen bei den Lochungen der Trays (<3mm), kleinere Druckfehler.
3.6. Der Kunde ist damit einverstanden, dass Rechnungen elektronisch erstellt und übermittelt werden. Der Kunde ist damit einverstanden, dass er per E-Mail über die Angebote des Verkäufers informiert wird.
4 Prices and shipping costs
4.1 All prices stated on the Seller's website are inclusive of the applicable statutory VAT.
4.2 In addition to the stated prices, the Seller shall charge shipping costs for delivery. The shipping costs will be clearly communicated to the Buyer on a separate information page and during the ordering process.
5 Delivery, availability of goods
5.1 If advance payment has been agreed, delivery will be made after receipt of the invoice amount.
5.2 The seller usually ships the ordered items within 2 days after receipt of payment. In the event of delays in delivery, the customer will be informed immediately.
5.3 If the delivery of the goods should fail through the fault of the buyer despite three delivery attempts, the seller can withdraw from the contract. Any payments made will be refunded to the customer without delay.
5.4 If the ordered product is not available, the seller may withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, propose the delivery of a comparable product. If no comparable product is available or if the customer does not want a comparable product to be delivered, the seller will immediately reimburse the customer for any consideration already paid.
5.5 Customers will be informed about delivery times and delivery restrictions (e.g. restriction of deliveries to certain countries) on a separate information page or within the respective product description.
6. payment modalities
6.1 The customer can choose from the available payment methods within the framework of and before the conclusion of the order process. Customers will be informed about the available means of payment on a separate information page.
6.2 If payment by invoice is possible, payment must be made within 30 days of receipt of the goods and the invoice. For all other methods of payment, payment must be made in advance without deduction.
6.3 If third-party providers are commissioned with the payment processing, e.g. Paypal, their general terms and conditions shall apply.
6.4 If the due date for payment is determined by the calendar, the customer is already in default by missing the deadline. In this case, the customer shall pay the statutory interest on arrears.
6.5 The customer's obligation to pay default interest does not preclude the seller from claiming further damages caused by default.
6.6 The customer shall only have a right of set-off if his counterclaims have been legally established or recognised by the seller. The customer may only exercise a right of retention if the claims result from the same contractual relationship.
7. retention of title
The delivered goods remain the property of the seller until payment has been made in full.
8 Warranty for material defects and guarantee
8.1 The warranty shall be determined in accordance with statutory provisions. If a replacement or an improvement is not possible (not possible, too much effort, unreasonable, delay), the buyer is entitled to a price reduction or, if the defect is not insignificant, cancellation of the contract (redhibition). Compensation for consequential (defect) damage, as well as other property damage, financial loss and damage to third parties against the customer, insofar as it is not a consumer transaction, is excluded.
8.2 Information, illustrations, drawings, technical data, descriptions of weights, dimensions and services contained in flyers, catalogues, circulars, advertisements or price lists are for information purposes only. The seller does not assume any liability for the correctness of this information. Only the information contained in the order confirmation (shipping confirmation) shall be decisive with regard to the type and scope of the goods delivered.
8.3 The goods delivered by the seller are only guaranteed if this has been expressly stated. Customers will be informed of the terms of the guarantee before the order process is initiated.
8.4 Any defects must be notified in writing within one week of receipt of the goods. If the customer fails to do so, he shall lose all claims. If the customer is a consumer, the statutory warranty obligations shall apply. In principle, the customer has the choice between improvement or replacement. However, the seller is entitled to refuse the chosen remedy if it is impossible or involves a disproportionately high effort for the seller compared to the other remedy. In the case of entrepreneurs, the Seller shall initially provide a warranty for the defects of the goods at its own discretion, either by improvement or replacement. The entrepreneur shall bear the full burden of proof for all claim prerequisites, in particular for the defect itself, for the time of discovery of the defect and for the timeliness of the notice of defect. Claims for direct damages or consequential damages are excluded to the extent legally permissible.
8.5 The organic sprouted seeds shall be weighed precisely by the seller during filling. Since no plastic is used for the packaging of the containers, a deviation in weight may occur from the time of filling to the arrival at the buyer due to the volatilisation of the moisture contained in the seed. A deviation of up to 5% of the weight is considered normal and will not be replaced by the seller.
8.6 Any shipping costs incurred in the event of a return due to defects shall be borne by the seller. However, the customer undertakes to avoid unnecessary costs by choosing the appropriate shipping method.
8.7 The Seller does not guarantee the constant and uninterrupted availability of the online offer.
9 Liability
9.1 The following exclusions and limitations of liability shall apply to the Seller's liability for damages, without prejudice to the other statutory requirements for claims.
9.2 The Seller shall be liable without limitation insofar as the cause of the damage is based on intent or gross negligence.
9.3 Furthermore, the Seller shall be liable for the slightly negligent breach of essential obligations, the breach of which jeopardises the achievement of the purpose of the contract, or for the breach of obligations, the fulfilment of which makes the proper performance of the contract possible in the first place and on the observance of which the customer regularly relies. In this case, however, the Seller shall only be liable for the foreseeable damage typical for the contract. The Seller shall not be liable for the slightly negligent breach of obligations other than those referred to in the above sentences.
9.4 Any recourse claims made against the Seller by contractual partners or third parties under the title of product liability within the meaning of the Product Liability Act (PHG) shall be excluded unless the party entitled to recourse proves that the defect was caused within the sphere of the Seller and was at least due to gross negligence.
9.5 The above limitations of liability shall not apply in the event of injury to life, limb or health, for a defect following the assumption of a guarantee for the quality of the product and for fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.
9.6 Insofar as the Seller's liability is excluded or limited, this shall also apply to the personal liability of employees, representatives and vicarious agents.
9.7 The Seller is only liable for its own content on the website. Insofar as the Seller provides access to other websites by means of links, the Seller is not responsible for the content contained therein.
9.8 The seeds offered by the Seller are exclusively intended for the cultivation of microgreens. Liability is excluded in the event of use for other purposes.
10 Storage of the text of the contract
10.1 The customer can print out the text of the contract before submitting the order to the seller by using the print function of his browser in the last step of the order.
10.2 The Seller will also send the Customer an order confirmation with all order data to the e-mail address provided by the Customer. With the order confirmation, the customer will also receive a copy of the General Terms and Conditions together with the cancellation policy and the information on shipping costs as well as delivery and payment terms. If you have registered in our shop, you can view your orders in your profile area. In addition, we store the text of the contract, but do not make it accessible on the Internet.
11. prohibition of assignment
Claims of a consumer against us may not be assigned in the absence of express written consent.
12 Jurisdiction, Applicable Law, Contractual Language
12.1 The place of jurisdiction and performance shall be the registered office of the Seller if the Customer is a merchant, a legal entity under public law or a special fund under public law.
12.2 The contractual language is German.
12.3 Platform of the European Commission for online dispute resolution (OS) for consumers: http://ec.europa.eu/consumers/odr/. We are not willing and not obliged to participate in a dispute resolution procedure before a consumer arbitration board.
13 Formal requirements
Inquiries, declarations, etc. addressed to us - with the exception of notices of defects - must be in writing, i.e. including the original signature or a secure electronic signature, in order to be legally effective, unless otherwise specified, and must be sent to the business address of the seller. The contractual, ordering and business language is German or English.
14 Effectiveness
Should one of these provisions of these GTC be or become ineffective or contradict legal regulations, the effectiveness of the remaining provisions shall remain unaffected. The two contracting parties shall replace the invalid provision with a provision that comes as close as possible to the economic purpose of the invalid provision. The same shall apply in the event of a loophole in the contract.
